Moments of Magic: Be a Star With Your Customers & Keep Them Forever

Moments of Magic is packed with customer service strategies, techniques and stories that illustrate important points that will teach you and everyone in your organization how to deliver excellent customer service to both internal and external customers. This book is a clearly written, easy-to-read, easy to understand guide to customer service, and is for anyone in any job. Some people say it is common sense. Some say it is good sense. The bottom line is that the content in this book makes sense. The information is simple, direct and can be implemented immediately.
ASIN: 0963782029
VSKU: RDV.0963782029.G
Condition: Good
Author/Artist:Hyken, Shep
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: This book is in good condition with very minimal damage. This book is signed by the author! Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.