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Leadership and the Customer Revolution
Leadership and the Customer Revolution
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Gary Heil--an internationally recognized change-management consultant whose clients include Walt Disney World, Federal Express, and The Hard Rock Cafe--teams up with Rick Tate and Tom Parker to show how managers can harness change and rebuild their organizations to achieve legendary customer satisfaction.
ASIN: 0442018525
VSKU: RDV.0442018525.G
Condition: Good
Author/Artist:Heil, Gary
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: This book is in good condition with very minimal damage. This book is signed by the author! Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
ASIN: 0442018525
VSKU: RDV.0442018525.G
Condition: Good
Author/Artist:Heil, Gary
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: This book is in good condition with very minimal damage. This book is signed by the author! Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
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