{"product_id":"the-starbucks-experience-5-principles-for-turning-ordinary-into-extraordinary","title":"The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary","description":"WAKE UP AND SMELL THE SUCCESS!\nYou already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.\nThe Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's \"most admired\" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the \"partners\"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved\nFilled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today.\nFor anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.\u003cbr\u003eASIN: 0071477845\u003cbr\u003eVSKU: RDV.0071477845.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Michelli, Joseph A.\u003cbr\u003eBinding: Hardcover\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.  \u003cbr\u003e","brand":"Reliant Bookstore","offers":[{"title":"Default Title","offer_id":46562620735665,"sku":"RDV.0071477845.G","price":6.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0544\/8872\/7729\/files\/0071477845-0.jpg?v=1767635247","url":"https:\/\/www.reliantbookstore.com\/products\/the-starbucks-experience-5-principles-for-turning-ordinary-into-extraordinary","provider":"Reliant Bookstore","version":"1.0","type":"link"}