{"product_id":"the-mind-of-the-customer-how-the-worlds-leading-sales-forces-accelerate-their-customers-success","title":"The Mind of the Customer: How the World's Leading Sales Forces Accelerate Their Customers' Success","description":"Reinvent the Sales Process in Your Own Organization “Today’s sales professionals have to find a way to contribute to their customers’ ability to satisfy their own customers and achieve their critical business goals.” --Dale Hayes, Vice President of Sales, UPS\n“The old world of buying them a scotch and having a great dinner is not enough.... The speed of change, the availability of information to your customers, and aggressive global competition has produced a new playing field.” --Rick Cheatham, Sales Director, Information Processing \u0026amp; Systems Division, Avery Dennison\nLet the world’s best sales forces show you a new way of selling that redefines success. Today’s competitive edge belongs to the salespeople who deeply understand their customers’ businesses and who accelerate the rate at which their customers realize tangible business results.\nThe Mind of the Customer explores the ways leading companies like UPS, Toyota, Nokia, and others achieve exceptional performance. The book builds on the proven performance-improvement training techniques of The Real Learning Company to supply sales and marketing professionals with a dynamic, straightforward plan to: Improve profitability Raise productivity Increase customer satisfaction\nRich graphical models illustrate key concepts, while contributions from industry leaders provide eye-opening perspectives on how sales in changing--and how you can create competitive advantage amidst that change.\u003cbr\u003eASIN: 0071470271\u003cbr\u003eVSKU: RDV.0071470271.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Hodge, Richard|Schachter, Lou\u003cbr\u003eBinding: Hardcover\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.  \u003cbr\u003e","brand":"Reliant Bookstore","offers":[{"title":"Default Title","offer_id":43511815176369,"sku":"RDV.0071470271.G","price":7.13,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0544\/8872\/7729\/files\/skuimage_f78786ca-9151-43af-acd0-d4bfc5a9f40b.jpg?v=1710437082","url":"https:\/\/www.reliantbookstore.com\/products\/the-mind-of-the-customer-how-the-worlds-leading-sales-forces-accelerate-their-customers-success","provider":"Reliant Bookstore","version":"1.0","type":"link"}