{"product_id":"the-hcahps-handbook-hardwire-your-hospital-for-pay-for-performance-success","title":"The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success","description":"Pay For Performance is Here. Is Your Hospital Ready To Compete in a Market That Keeps Getting Tougher and Tougher?\nHospitals have always felt pressure to provide excellent clinical care. And now that the Patient Protection and Affordable Care Act has been signed into law, that pressure has intensified. Increasingly, hospitals will face financial consequences for failing to live up to patient expectations of quality care.\nHCAHPS results are directly linked to reimbursement. But they're also a barometer for measuring clinical performance and quality improvement. When hospitals raise their HCAHPS results, they also have fewer falls, lower infection rates, fewer readmissions - all the factors that impact reimbursement.\nThe HCAHPS Handbook is a practical resource filled with actionable tips proven to help hospitals improve patient perception of care. Because it's broken down by HCAHPS composites, readers can zero in on the parts of the survey that need attention. And the book provides a few carefully targeted tactics they can use to improve the results on each question.\nBest of all, these tactics are foundational. They build on what most hospitals (particularly those that have implemented Studer Group's Evidence Based Leadership framework) are already doing. It's about working smarter, not harder. And ultimately, it's about hardwiring the behaviors and processes that lead to consistent excellence - and creating a culture of always.\u003cbr\u003eASIN: 0982850301\u003cbr\u003eVSKU: RDV.0982850301.VG\u003cbr\u003eCondition: Very Good\u003cbr\u003eAuthor\/Artist:Studer, Quint|Robinson, Brian C.|Cook, Karen\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: This book is in excellent condition. There may be minimal writing on the inside cover or cover page. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.  \u003cbr\u003e","brand":"Reliant Bookstore","offers":[{"title":"Default Title","offer_id":44334711537841,"sku":"RDV.0982850301.VG","price":6.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0544\/8872\/7729\/files\/skuimage_aff08a59-4209-425d-83ac-072eb781fe6c.jpg?v=1719767049","url":"https:\/\/www.reliantbookstore.com\/products\/the-hcahps-handbook-hardwire-your-hospital-for-pay-for-performance-success","provider":"Reliant Bookstore","version":"1.0","type":"link"}