{"product_id":"the-experience-maker-how-to-create-remarkable-experiences-that-your-customers-can-t-wait-to-share-1","title":"The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share","description":"THERE IS A NEWER EDITION OF THIS BOOK, RETITLED \"BECOMING THE EXPERIENCE MAKER.\" Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving?\nThe answer is customer experience, and the best part about customer experience is that it’s delivered by human beings which are unique to a company. Named a Top Business Book of 2021 by Forbes, The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company’s best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers.\u003cbr\u003eASIN: 163195458X\u003cbr\u003eVSKU: RDV.163195458X.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Gingiss, Dan\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.  \u003cbr\u003e","brand":"Reliant Bookstore","offers":[{"title":"Default Title","offer_id":47989780676785,"sku":"RDV.163195458X.G","price":6.98,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.reliantbookstore.com\/products\/the-experience-maker-how-to-create-remarkable-experiences-that-your-customers-can-t-wait-to-share-1","provider":"Reliant Bookstore","version":"1.0","type":"link"}