{"product_id":"the-benchmarking-book","title":"The Benchmarking Book","description":"Describes the quality improvement process and uses case studies of diverse organizations to show how managers can establish a benchmarking program, choose a basic model to follow, and evaluate the results\u003cbr\u003eASIN: 0814450776\u003cbr\u003eVSKU: 56JTFY003QG3_ns\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Spendolini, Michael J.\u003cbr\u003eBinding: Hardcover\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: This book is in good condition with very minimal damage. Integrity of the book is in good condition with no missing pages. Pages can have minimal notes or highlighting.  Cover image on the book may vary. Ships out quickly in a secure plastic mailer!  \u003cbr\u003e","brand":"Reliant Bookstore","offers":[{"title":"Default Title","offer_id":43343286960305,"sku":"56JTFY003QG3_ns","price":7.84,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0544\/8872\/7729\/files\/skuimage_18a85a35-2f6b-44f5-8b64-a1c236d72084.jpg?v=1707249248","url":"https:\/\/www.reliantbookstore.com\/products\/the-benchmarking-book","provider":"Reliant Bookstore","version":"1.0","type":"link"}