{"product_id":"ouch-that-stereotype-hurts-1","title":"Ouch! That Stereotype Hurts","description":"If you want to be a more effective communicator in today’s diverse workplace, this book is for you. If your organization wants to ensure that employees avoid biased, stereotypical and demeaning communication at work, you will find the guidance you need in Ouch! That Stereotype Hurts. Within the pages, you will discover:Concrete guidelines for ensuring your message gets across to a diverse group of listeners The Six-Step Communication Recovery model for what to do when things go wrong and you have your foot in your mouth 12 effective techniques for speaking up in the face of demeaning comments, stereotypes or bias A Checklist for Communicating Respect and Inclusion\u003cbr\u003eASIN: 1885228724\u003cbr\u003eVSKU: RDV.1885228724.VG\u003cbr\u003eCondition: Very Good\u003cbr\u003eAuthor\/Artist:Aguilar, Leslie\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: This book is in excellent condition. There may be minimal writing on the inside cover or cover page. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.  \u003cbr\u003e","brand":"Reliant Bookstore","offers":[{"title":"Default Title","offer_id":47988838629553,"sku":"RDV.1885228724.VG","price":6.98,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.reliantbookstore.com\/products\/ouch-that-stereotype-hurts-1","provider":"Reliant Bookstore","version":"1.0","type":"link"}