{"product_id":"leadership-and-the-customer-revolution-1","title":"Leadership and the Customer Revolution","description":"Gary Heil--an internationally recognized change-management consultant whose clients include Walt Disney World, Federal Express, and The Hard Rock Cafe--teams up with Rick Tate and Tom Parker to show how managers can harness change and rebuild their organizations to achieve legendary customer satisfaction.\u003cbr\u003eASIN: 0442018525\u003cbr\u003eVSKU: RDV.0442018525.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Heil, Gary\u003cbr\u003eBinding: Hardcover\u003cbr\u003e","brand":"Reliant Bookstore","offers":[{"title":"Default Title","offer_id":46425749651633,"sku":"RDV.0442018525.G","price":9.35,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0544\/8872\/7729\/files\/0442018525-0_edaec5f9-1203-4610-9459-d0fe0d0dd845.jpg?v=1764178983","url":"https:\/\/www.reliantbookstore.com\/products\/leadership-and-the-customer-revolution-1","provider":"Reliant Bookstore","version":"1.0","type":"link"}